Untamed Hair Collection’s Shipping Policy 

Domestic Shipping Policy 

Shipment processing time 

All orders are processed within 2-3 business days. 

In case we are experiencing a high volume of orders please allow 5-7 business days for order processing. However, an email will be sent to inform our customers if there is an expected delay. 

Shipping rates and delivery estimates 

Customize the following: Shipping charges for your order will be calculated and displayed at checkout. 

Priority mail 

2-3 business days 

Priority mail express 

1-2 business days 

*Covid 19 closures and weather events may cause delivery delays 

Shipment confirmation and tracking information will be sent via email once the product has been shipped. 

Untamed Hair Collection is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). 

Untamed Hair Collection is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim. Untamed Hair Collection does not ship internationally at the current time. Returns Policy 

, how to start the return process, who is responsible for the cost of shipping a return, where they should send the return (note the carrier), and other details on what to expect when making a return or exchange. Include information on how long returns take to process and when customers can expect to see a full refund. 

For more information, email support [link] or our help center [link]. 

About ShipBob 

We’re a tech-enabled 3PL that helps ecommerce businesses be more successful online. We do this by offering nationwide fulfillment combined with technology that helps automate and simplify the order fulfillment process. 

Due to the nature of our products, ALL SALES ARE FINAL. It is Federal law you cannot return human hair products that have been used. This includes removing the hair from the bundle and trying it on.

At Untamed Hair Collection we maintain a very high level of quality assurance.It is our primary focus to make sure you are completely satisfied. 

An exchange may be issued on a case by case basis. We will not accept any merchandise which has been used or altered (brushed, combed, picked, cut, removed from the weft or processed) in any way. Note that perming, coloring, lifting, rinsing, removing the hair from the weft or otherwise processing the hair voids ALL EXCHANGE AND REPLACEMENT guarantees. 

We adhere to these strict policies with respect to hair returns, hygiene concerns and federal law. If there is a defect in the product please contact our customer service within 7 days of receiving the product.